Home renovation projects are approached by many homeowners with understandable trepidation. Just how do you wade through the mass of contractors out there to find the right one? How are you to know if the company is reliable? Starting home renovations in Etobicoke doesn’t have to be stressful thanks to a free referral website, HomeStars.
What is HomeStars?
Homestars is Canada’s largest free service for helping homeowners find the right help when they need it. The website was started in 2006 by Nancy Peterson, Founder and CEO, at a time when she was undergoing an extensive renovation of her own home and needed exactly the type of service that her website now provides.
With a database of two million companies and hundreds of thousands of reviews, it has become Canada’s most trusted source for providing homeowners the same type of assurance that was previously only available by word of mouth. Homeowners share their trusted experiences, both good and bad, on the website. This is how you can right expert for your home renovations in Etobicoke.
HomeStars Best of Award
For each of the past nine years, the HomeStars team has awarded a “best of” award in each category, selected by region, from its database of homeowner reviews. The criteria for the award selection process are:
- Customer Service
Integrity – the companies selected exceed their customers’ expectations. They don’t overpromise orovercharge. These companies also have a reputation for great communication. If there are going to be unexpected delays or higher than anticipated costs, the customer will be totally in the loop.
Customer Service – “Best of” awarded companies go beyond customer expectations. If they happen to receive a negative review or customer complaint, they respond in a transparent and professional manner, acknowledging their own mistakes, and correcting them.
Consistency – Homestars Best of Award winners are often multiple-year winners. This shows consistency in their performance and respect for their reputations.
If you want to hire one of the best of the best, contractors for your home renovations in Etobicoke, look for the little crown icon next to the company’s name, and you can’t go wrong.